Terms and Conditions for the Informed Partner Program

§ 1 Eligibility
Individuals professionally active in the fields of cosmetics, medicine, naturopathy, or related areas, as well as authorized content creators, are eligible to participate in the "Informed Partner" program of Softmark AG. Registration merely constitutes an application for participation; Softmark AG reserves the right to reject applications without providing reasons.

§ 2 Commissions and Remuneration

1. Club Credit: Partners receive a sales commission of 15% of the net merchandise value (excluding shipping costs and VAT) for each purchase generated through their individual referral link.
2. Milestone Bonus: An additional one-time bonus of €50 will be granted upon the 10th successful referral within a calendar year.
3. Payout: Commissions will be credited as shop credit in the partner dashboard. A cash payout of the cash bonus will only occur upon explicit request by the partner and verification of commission claims by Softmark AG.

§ 3 Revocation and Cancellation
Claims for commissions only arise when the purchase made by the referred customer has been fully processed and the statutory 14-day right of withdrawal period has expired without a return. In the event of a revocation by the end customer or a cancellation of the order, the partner's commission claim automatically lapses.

§ 4 Partner Obligations

1. Disclosure Requirement: Partners are obliged to permanently and clearly label their referral links on all channels (social media, blog, website) as "Advertisement" or "Affiliate Link," in accordance with applicable legal provisions.
2. Brand Integrity: The brand "Informed Cosmetics" and the name "Dr. med. Anian Künlen" are protected. It is prohibited to make misleading promises of healing or to create the impression that the partner is acting as an official medical representative of Softmark AG.
3. Advertising Prohibitions: The placement of paid search engine advertising (e.g., Google Ads) on the brand names "Informed Cosmetics" or "Dr. Künlen" is prohibited without prior written consent. Spam marketing is strictly prohibited.

§ 5 Indemnification and Liability
The partner shall indemnify Softmark AG from all third-party claims arising from a culpable breach by the partner of these terms and conditions or of applicable legal provisions (in particular data protection obligations, competition law, or disclosure requirements). This also includes the costs of adequate legal defense.

§ 6 Confidentiality
The partner undertakes to treat as confidential all confidential information, business and trade secrets of Softmark AG that become known to them within the scope of the cooperation, and not to disclose them to third parties. This obligation shall continue to apply even after the termination of the partnership.

§ 7 Term and Termination
Program participation begins with activation by Softmark AG and runs for an indefinite period. Both parties can terminate the partnership at any time with 14 days' notice in text form. In the event of serious breaches of these terms and conditions (in particular, breach of disclosure requirements or brand-damaging behavior), Softmark AG is entitled to terminate without notice and to exclude the partner from the program.

§ 8 Disclaimer of Liability
Softmark AG assumes no liability for lost commissions due to technical errors in the tracking process, unless these are based on intentional or grossly negligent conduct of Softmark AG.

§ 9 Amendments to the Terms and Conditions
Softmark AG reserves the right to amend these terms and conditions at any time. Partners will be informed of changes via email. The amended terms and conditions shall be deemed accepted if the partner does not object to the continuation of their activities within 14 days.